TERMS OF PURCHASE
Shipping and Handling
Please refer to our Shipping and Handling page for detailed information about our shipping and handling rates.
In order to provide safe and secure purchases, payment processing is handled solely through PayPal, which accepts all major credit cards.
All prices are listed in U.S. dollars.
After completing an order, you will receive an e-mail confirming and detailing your order.
Please refer to our Shipping and Handling page to learn how to track your shipment.
Returns and Replacements
In the unlikely event that a product arrives damaged or if an incorrect product was sent, please e-mail us immediately with your order number together with a photo and description of the problem to service(at)intelligentdesigncycles.com. Our customer service department will then contact you at the earliest possible time to help resolve the problem.
Unused products purchased from IDC may be returned in original packaging within 30 days of the date of purchase for a full refund minus the cost of shipping and any taxes or duties paid. To return a product, please send an e-mail with your order number and the reason for the return to service(at)intelligentdesigncycles.com. Our customer service department will then contact you at the earliest possible time with details on how to proceed.
All goods purchased through IDC come with a ONE (1) YEAR Limited Warranty from date of purchase by the original customer unless otherwise stated. IDC will at its discretion replace products with material or workmanship defects during the warranty period. This Limited Warranty does not cover normal wear and/or material requiring renewal during normal use. IDC cannot be held liable for damages to personal property due to misuse, implied use or improper maintenance of the product.